GARMENT CARE

• Gentle hand wash in cold water 
• Use a mild detergent 
• Roll in a towel gently to remove excess water
• Hang dry in shade
• Use a hand held steamer to steam your garments back to shape
• Do not machine wash
• Do not tumble dry
• Do not hot/warm wash.
• Piling/bobbling can occur in some fabrics due to friction. This is normal from wear and can easily be removed with a lint remover.

Knitwear requires special care. Always follow the instructions on the care label. For helpful tips on caring for your knitwear, please see the guide below.

• We recommend washing all knitwear by hand (unless the label says Dry-clean only). This is the best way to keep your garment looking beautiful for years to come.
• Storing your knitwear correctly is important to keep it looking as good as new. Never hang knitwear, always store flat.
• Pilling or balling is not unusual with knitwear. You can remove the little balls by hand or with a de-pilling device that can be purchased from a haberdashery shop. Washing often settles the fibres and pilling is less likely after your first wash.

• Increase garments lifespan
• Helps preserve fibres and detail-work 
• More effective rinsing
• Saves water

• Removes wrinkles and gives a more relaxed casual look
• Relaxes fibres of fabrics after washing, bringing them back to their original shape.
• Kills odor-causing bacteria
• Removes allergens
• Freshens items between washing

• Use a hand held clothing steamer
• Ensure the garment is hanging
• Keep a few inches of distance between the steamer and the fabric
• Steam by running the steamer in downward strokes along the fabric
• Steam the garment inside out to get rid of wrinkles
• After steaming your garment will feel damp, this is normal.
• Let your garment sit for 5-10 minutes after steaming before you put it on or hang it in your closet.
• Tips: Spray light with water when steaming to help relax the fabric and pull down gently on the fabric. You can steam multiple times.

• Click here to view steamers at Harvey Normans
• Click here to view steamers at Farmers
• Click here to view steamers at Briscoes
• Click here to view steamers at Kmart
• Click here to view lint remover at Briscoes

We want you to love and wear your garments for years to come. Clothes are made to be worn, wear and tear on clothing garments is a normal occurrence and minor damages can be easily fixed.

Repairs to clothing once purchased and damaged are to be made by the customer and is the customers responsibility, unless as deemed/agreed by Neon Collective and/or their supplier the damage is a manufacturing fault or flaw. In this circumstance Neon Collective and/or the supplier will assist with a repair on the item at their cost. Please ensure you follow our care instructions, this will help with the longevity of your garments.

Some examples of wear and tear:

• Seam stress
• Broken straps or ties
• Small rips or holes
• Broken or loose buttons
• Piling or bobbling
• Small stains, minor discolouration
• Small pulls or runs on the fabric
• Minor fraying.